Service Delivery Policy

Policy Overview

Five Outbound LLC provides business-to-business and professional services. We do not normally ship physical goods. Our services are delivered electronically, remotely, online, by phone, through business communication platforms, or according to the approved proposal, invoice, service agreement, or statement of work.

Service Delivery Methods

Services may be delivered through one or more of the following methods:

• Email communication
• Phone or video meetings
• Online collaboration tools
• Remote support
• Digital reports or documents
• Training sessions
• Consulting sessions
• Staffing support coordination
• Lead generation reports or campaign updates
• Project deliverables based on the agreed scope

Delivery Timeline

The expected delivery timeline depends on the selected service, project scope, client requirements, payment status, and written agreement. Timelines may be confirmed in the proposal, invoice, service agreement, statement of work, or written communication before work begins.

Client Responsibilities

Clients are responsible for providing accurate information, access, approvals, feedback, and required materials on time. Delays in receiving required information may affect delivery timelines.

No Physical Shipping

Five Outbound LLC does not usually provide physical product shipping. If any physical material is ever required, shipping terms, costs, timelines, and carrier details will be confirmed separately in writing.